Terms of service

Overview

This website is operated by boolighting.com. Throughout the site, "we", "us" and "our" refer to boolighting.com. We offer this website and its services to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By using our site or making a purchase, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional policies referenced herein. These Terms apply to all site users, including browsers, customers, and content contributors.

Please read these Terms carefully. By accessing or using any part of the site, you agree to be bound by them. If you disagree with any part of the Terms, you may not use our website or services.

Any new features added to the store will also be subject to these Terms. You can review the current version of the Terms at any time on this page. We reserve the right to update or change these Terms by posting updates on our website. It's your responsibility to check for changes periodically. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Section 1 - Online Store Terms

By accepting these Terms of Service, you confirm that you are of legal age in your jurisdiction or have obtained parental consent for minors under your care to use this site. You agree not to use our products or services for any unlawful or unauthorized purposes, including violating any applicable laws (such as copyright laws). You must not transmit any malicious code or engage in destructive activities. Violating any of these Terms may result in immediate termination of your access to our Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transmitted unencrypted over various networks and may be modified to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during network transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service, use of the Service, or access to the Service or any website content without our express written permission.

The headings in this agreement are for convenience only and do not affect the interpretation of these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We do not guarantee the accuracy, completeness, or timeliness of information on this site. The content provided is for general informational purposes only and should not be the sole basis for decision-making. You should consult primary, more accurate, complete, and current sources of information before making important decisions. Any reliance on the material on this site is at your own risk.

Some information on this site may be historical and not necessarily current. We reserve the right to modify site contents at any time but are not obligated to update information. You agree to monitor the site for changes on your own.

Section 4 - Modification to the Service and Prices

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products and Services (when applicable)

Certain products or services may be available exclusively online through our website. These items may have limited quantities and are subject to our Return Policy for returns or exchanges. We have made every effort to accurately display product colors and images; however, we cannot guarantee that your device's display will accurately represent colors.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis. We may also limit quantities of products or services offered. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Any offer for products or services made on this site is void where prohibited. We do not warrant that the quality of products, services, information, or other materials purchased or obtained through our site will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, credit card, or using the same billing/shipping address. If we change or cancel an order, we may attempt to notify you using the contact information provided at the time of order placement.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all store purchases. You also agree to promptly update your account information, including email address, credit card details, and expiration dates, to facilitate transaction completion and communication as needed.

For more information, please review our Returns Policy.

Section 7 - Optional Tools

We may provide access to third-party tools over which we have no control or input. You acknowledge that we offer these tools "as is" and "as available" without warranties, representations, or endorsements. We bear no liability for your use of these optional third-party tools. Your use of such tools is at your own risk and discretion; you should familiarize yourself with and approve of the terms provided by the relevant third-party providers.

We may introduce new services or features through the website in the future, including new tools and resources. These additions will also be subject to these Terms of Service.

Section 8 - Third-party Links

Certain content, products, and services available through our Service may include third-party materials. Third-party links on our site may direct you to unaffiliated websites. We are not responsible for examining or evaluating the content or accuracy of these third-party materials or websites. We do not warrant and will not be liable for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or transactions made in connection with third-party websites. Please carefully review third-party policies and practices before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

Section 9 - User Comments, Feedback and Other Submissions

By submitting specific materials at our request (e.g., contest entries) or voluntarily sending creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may, without restriction, edit, copy, publish, distribute, translate, and use these comments in any medium. We are under no obligation to:

Maintain confidentiality of comments
Provide compensation for comments
Respond to comments

We may monitor, edit, or remove content that we deem, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments must not contain libelous, unlawful, abusive, or obscene material, or any computer virus or malware that could affect our Service or related websites.

You may not use a false email address, impersonate others, or mislead us or third parties regarding the origin of comments. You are solely responsible for the accuracy of your comments. We assume no responsibility or liability for comments posted by you or any third party.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please refer to the relevant section on our website.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to:

Correct any errors, inaccuracies, or omissions
Change or update information
Cancel orders if information is inaccurate

These actions may be taken at any time without prior notice, even after you have submitted your order.

We have no obligation to update, amend, or clarify information in the Service or on related websites, including pricing information, except as required by law. The absence of a specific update or refresh date should not be interpreted to mean that all information has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions in the Terms of Service, you are forbidden from using the site or its content to:

a) Engage in unlawful activities
b) Solicit others to perform unlawful acts
c) Violate regulations, rules, laws, or ordinances at any level
d) Infringe on intellectual property rights
e) Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
f) Submit false or misleading information
g) Upload or transmit malicious code
h) Collect or track others' personal information
i) Spam, phish, pharm, pretext, spider, crawl, or scrape
j) Pursue obscene or immoral purposes
k) Interfere with or circumvent security features

We reserve the right to terminate your use of the Service or related websites for violating any of these prohibited uses.

Section 13 - Disclaimer of warranties; Limitation of Liability

Boo Lighting does not guarantee uninterrupted, timely, secure, or error-free service. We do not warrant the accuracy or reliability of results obtained from using our service. We may remove or cancel the service at any time without notice.

You agree that your use of, or inability to use, the service is at your sole risk. The service and all products are provided 'as is' and 'as available' without any representations, warranties, or conditions, express or implied, including implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.

Boo Lighting, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or products, including lost profits, revenue, savings, data, replacement costs, or similar damages.

We do not guarantee inventory availability in our overseas warehouses. Inventory levels shown on the website may change rapidly and may not reflect actual stock. Products shown as in stock may be sold out when an order is placed.

Return costs are the responsibility of the customer.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless boolighting.com, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising from:

Your breach of these Terms of Service
Your breach of any documents incorporated by reference in these Terms
Your violation of any law
Your violation of any third-party rights

This indemnification obligation extends to all related costs and expenses incurred in defending against such claims or demands.

Section 15 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable:

The provision shall still be enforced to the fullest extent permitted by applicable law
The unenforceable portion shall be considered severed from these Terms of Service
This determination shall not affect the validity and enforceability of any other remaining provisions

In essence, the rest of the Terms of Service will remain in effect even if one part is found to be unenforceable.

Section 16 - Termination

The obligations and liabilities incurred by both parties before the termination date will survive the termination of this agreement.

These Terms of Service remain effective until terminated by either you or us. You may terminate these Terms by:

Notifying us that you no longer wish to use our Services
Ceasing to use our site

We may terminate this agreement at any time without notice if, in our sole judgment, you fail or we suspect you have failed to comply with any term or provision of these Terms of Service. In such a case:

You will remain liable for all amounts due up to and including the termination date
We may deny you access to our Services (or any part thereof)

The termination of this agreement does not affect the enforceability of any provisions that are meant to continue after termination.

Section 17 - Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to The Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede:

Any prior agreements
Any contemporaneous agreements
Any communications or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service)

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. This means that if there's any unclear or ambiguous language in these Terms, it won't automatically be interpreted in our favor just because we drafted the document.

Section 18 - Changes of Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to:

Update
Change
Replace

any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. This means that by continuing to use our services after we've made changes to the Terms, you're agreeing to be bound by the new terms.

Section 19 - Contact Information

Questions about the Terms of Service should be sent to us at support@boolighting.com.

Section 20 - Sales Tax

Applicable sales tax will be added to your order for shipments according to local laws and regulations. The amount of tax added will depend on the shipping destination and comply with the relevant tax laws of that jurisdiction.

Section 21 - Liability Waiver

boolighting.com and our suppliers are not liable for any indirect, special, consequential, or incidental damages, including but not limited to lost profits, replacement costs, or damages arising from use or inability to use our site or products. This limitation of liability applies even if boolighting.com or its suppliers have been advised of the possibility of such damages.

Section 22 - Customs Charges

We are responsible for 20% of any customs charges or brokerage fees. If you have any questions or are unsure about this policy, please contact us at support@boolighting.com.

Section 23 - Promotions

When using coupon codes, please note that we only accept one code per order, and coupons can only be applied to items not part of an ongoing promotion. For promotions offering a free gift or lamp with a minimum order value, we provide only one free item per customer.

Section 24 - Pricing Errors

Due to human error, our site may occasionally list incorrect prices. While we strive to avoid such mistakes, boolighting.com cannot honor incorrect prices. If an error is found, we will inform the customer before order placement, offering the option to proceed with correct pricing or cancel the order.

We make every effort to provide reliable information, but we do not guarantee the accuracy, completeness, or reliability of website information. We reserve the right to correct errors, update information without prior notice, and cancel orders in case of product description errors, including incorrect pricing, whether due to typographical errors or mistakes in supplier information.

Section 25 - Cancelled Orders

You may cancel an order within 24 hours of placement if it hasn't been shipped, except for special or customized products. For cancellations after 24 hours, we may deduct a fee up to 25%; all cancellations must be in writing and confirmed by our returns department. Orders already shipped, 220V products, and items over 10 000 EUR cannot be canceled, and clients are responsible for shipping charges if an order was shipped without cancellation.

Section 26 - European - U.S models

We are committed to providing a first-class customer experience. In some cases, we might ship a 220V product instead of 110V, even if you ordered the 110V model, because certain fixtures are manufactured for the worldwide market and can safely operate on both voltages. If we need to send light fixtures with an E.U. plug to countries outside the European Union, we will provide an adapter free of charge.

Section 27 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK. This means that any disputes or legal issues arising from these terms or our services will be interpreted and resolved under Hong Kong law.