Privacy Policy

This Privacy Policy explains how Boo Lighting (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make purchases from boolighting.com (“Site”).

Information We Collect

We collect two types of information:

  • Device Information: This includes technical details about your device, browser, IP address, and browsing behavior on our Site. We collect this information using cookies, log files, and similar technologies. Device information is used to improve the Site’s functionality, personalize user experience, and maintain security.
  • Order Information: When you make a purchase, we collect details such as your name, address, payment information, email address, and phone number. This information is necessary for processing orders, delivery, and providing customer service.

How We Use Your Information

We use your information for the following purposes:

  • Order processing and delivery: We use your order information to ensure your order is processed correctly and delivered to you.
  • Communication: We contact you about your order status updates, our products, or services.
  • Improving the Site and services: We analyze user behavior to enhance our Site’s functionality and user experience.
  • Fraud detection and prevention: We use information to protect our Site and customers from fraud and abuse.
  • Marketing communications: We send you marketing messages about our products and offers (only with your consent).
  • Compliance with legal obligations: We use information to comply with applicable laws and regulations.

Your Rights

You have the following rights:

  • Access to your information: You can request a copy of the personal information we have collected about you.
  • Data correction: You can request correction of inaccurate information.
  • Data deletion: You can request deletion of your personal information under certain circumstances.
  • Objection to or restriction of processing: You can object to the processing of your information or request its restriction in certain situations.
  • Data portability: You can request a copy of your information from us in a portable format.
  • Withdrawal of consent: If we process your information based on your consent, you can withdraw your consent at any time.

To exercise these rights, contact us at support@boolighting.com. We aim to respond to your request within 30 days.

Do Not Track Feature

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. However, we respect your privacy and offer other ways to control the use of your information.

Data Retention

We retain your Order Information for as long as necessary to fulfill orders and comply with legal obligations. Generally, we keep order information for at least seven years for accounting purposes. Device Information is typically retained for a shorter period, usually no more than 12 months.

Data Security

We are committed to protecting your personal information. We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security audits.

Data Sharing

We do not sell your personal information to third parties. However, we may share your information in the following situations:

  • Service providers: We use third-party service providers to assist us in our business (e.g., payment processing, order fulfillment). These service providers only get access to the information they need to perform their tasks.
  • Legal requirements: We may disclose your information if required by law or in response to government requests.
  • Business transfer: If we sell or transfer our business or part of it, your personal information may be part of the transferred assets.

International Transfers

Our operations may require transferring and storing your information outside the European Economic Area (EEA). We ensure that such transfers occur with appropriate safeguards and in compliance with applicable data protection laws.

Cookies

We use cookies and similar technologies to improve your experience on our Site. You can manage your cookie settings in your browser settings. However, note that disabling certain cookies may affect the functionality of our Site.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through a notice on our Site. We recommend checking this policy regularly to stay informed about how we are processing your information.

Contact Us

If you have any questions or concerns about this policy, please contact us:

Email: support@boolighting.com

If you are not satisfied with how we handle your information, you have the right to lodge a complaint with your local data protection authority.

Last updated: 01.08.2024